Issue Workflows

An issue can follow one of two workflows:

  • The "Default" workflow is quite simple and includes the following statuses:

  • The "Servicing" workflow is better suited for issues that require a site visit or more involved troubleshooting:

An issue can be moved from one workflow to another by using the "Change Workflow" function:

Revision #4
Created Thu, Aug 15, 2019 1:59 PM by Lieszkovszky László
Updated Fri, Oct 27, 2023 1:28 PM by Lieszkovszky László