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Mana Administrator's Guide
Site Administration
Explanation of settings and processes available to administrators only
Events and Notifications
Quick Reference How can I just stop the system from automatically generating issues? I still wan...
Issue Creation Diagnostic Tools
Overview Before an issue is generated, we perform some extra checks. This is so because previous...
System-specific Issue Generation Settings
System-specific Issue Generation Settings Mana is able to automatically various types of issues ...
How to configure (and validate) new customers and sites?
Having a new customer, the followings need to be registered in a separate, new „Initial Data” Exc...
Site Status Questions
For an overview of system status icons visible on the map, see: Portfolio Overview Map in the Man...
Data "Aggregation" Algorithms
Overview
"Backend" Algorithms "Back-end" components are responsible for the retrieval of data from the ph...
Manual Data Reaggregation
Occasionally it may become necessary to manually "re-aggregate" our data for a given device/syste...
Automatic Data Integrity Checks and Reaggregation
The aggregation algorithm runs semi-continuously and attempts to keep aggregated data up-to-date....