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Mana Administrator's Guide
How to configure (and validate) new customers and sites?
Having a new customer, the followings need to be registered in a separate, new „Initial Data” Exc...
Issue Creation Diagnostic Tools
Overview Before an issue is generated, we perform some extra checks. This is so because previous...
System-specific Issue Generation Settings
System-specific Issue Generation Settings Mana is able to automatically various types of issues ...
Manual Data Reaggregation
Occasionally it may become necessary to manually "re-aggregate" our data for a given device/syste...
Overview
"Backend" Algorithms "Back-end" components are responsible for the retrieval of data from the ph...
Automatic Data Integrity Checks and Reaggregation
The aggregation algorithm runs semi-continuously and attempts to keep aggregated data up-to-date....
Site Status Questions
For an overview of system status icons visible on the map, see: Portfolio Overview Map in the Man...
Adding New Client to ID Demo
(1) Set the new company's ID to the ID of the latest company minus 10000000: (2) Create a copy...
Mana Monitoring - Terms of Service
Mana Monitoring - Terms of Service Updated: January 1, 2021 THESE TERMS OF SERVICE AND USE APPL...
Uploading Company Logos
(1) Log into the MANA-01 laptop via SplashTop (2) Place the new logo into the C:\Mana\Company Lo...
Validate Data in Generated Reports
When you generate a report, the system inspects whether the data in the report has been validated...
Glossary of Icons
The overview map allows you to quickly identify any sites/systems with issues by location. The ic...
How to Search for Issues
You can use the issue search box to narrow down the list of issues shown. The search box enabl...
System Statuses
Production Sites A system with a PRIMARY Solar meter is considered a production system. A produc...
How do I calculate the carbon equivalent of solar PV production?
To Calculate the Carbon Equivalent of Solar Photovoltaic production Mana uses the Environmen...
Website Quick Start Guide
The Mana Website, accessible from user.manamonitoring.com, provides access to all of your data st...
Events and Notifications
Quick Reference How can I just stop the system from automatically generating issues? I still wan...
ClickUp User Guide For Technicians
User Guide For Technicians Start by logging onto the ClickUp app from your mobile device...
Mana User's Manual
Sites Tab
Mana Ticketing 3rd-party Integration
Navigation guide for field technicians using the mobile ClickUp app.
Site Administration
Explanation of settings and processes available to administrators only
Data "Aggregation" Algorithms
Initial Data
Company Logos
Introduction
Devices Tab
Task Management 3rd-party Integration
Mana has integrated a convenient task management system for O&M clients to resolve any issues...
Issues Tab
Kanban Tab
Finance Tab
PPA$ Tab
Utility Report Tab
Reports Tab
FAQs
Issue Workflows
An issue can follow one of two workflows: The "Default" workflow is quite simple and includes ...