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Mana Administrator's Guide
Issue Creation Diagnostic Tools
Overview Before an issue is generated, we perform some extra checks. This is so because previous...
I am an Asset Manager
Mana can help you with the following: Tracking the performance of generation assets based on va...
Introduction
About this Guide This guide is meant for end-users of the Mana Website and Mana Mobile App. It i...
→ Carbon Equivalency
To Calculate the Carbon Equivalent of Solar Photovoltaic production Mana uses the Environmen...
System Statuses and Icons
Production Sites A system with a PRIMARY Solar meter is considered a production system. A produc...
→ Search for issues
You can use the issue search box to narrow down the list of issues shown. The search box enabl...
→ Portfolio Overview Map
The overview map allows you to quickly identify any sites/systems with issues by location. The ic...
Validate Data in Generated Reports
When you generate a report, the system inspects whether the data in the report has been validated...
Adding New Client to ID Demo
(1) Set the new company's ID to the ID of the latest company minus 10000000: (2) Create a copy...
How to configure (and validate) new customers and sites?
Having a new customer, the followings need to be registered in a separate, new „Initial Data” Exc...
Site Status Questions
For an overview of system status icons visible on the map, see: Portfolio Overview Map in the Man...
Automatic Data Integrity Checks and Reaggregation
The aggregation algorithm runs semi-continuously and attempts to keep aggregated data up-to-date....
Overview
"Backend" Algorithms "Back-end" components are responsible for the retrieval of data from the ph...
Manual Data Reaggregation
Occasionally it may become necessary to manually "re-aggregate" our data for a given device/syste...
System-specific Issue Generation Settings
System-specific Issue Generation Settings Mana is able to automatically various types of issues ...
Events and Notifications
Quick Reference How can I just stop the system from automatically generating issues? I still wan...
Mana User's Manual
Mana Monitoring - Terms of Service
Mana Monitoring - Terms of Service Updated: January 1, 2021 THESE TERMS OF SERVICE AND USE APPL...
ClickUp User Guide For Technicians
User Guide For Technicians Start by logging onto the ClickUp app from your mobile device...
Task Management 3rd-party Integration
Mana has integrated a convenient task management system for O&M clients to resolve any issues...
Appendix
Notifications
Managing Issues
Using the Website
Getting Started
How do I…
Generating Reports & Exporting Data
Initial Data
Data "Aggregation" Algorithms
Site Administration
Explanation of settings and processes available to administrators only
Mana Ticketing 3rd-party Integration
Navigation guide for field technicians using the mobile ClickUp app.
I work in O&M
Mana can help you with the following: Ensuring facilities and operating by rolling trucks withi...