Recently Updated Pages

How to configure new customers and sites?

Having a new customer, the followings need to be registered in a separate, new „Initial Data” Exc...

Issue Creation Diagnostic Tools

Overview Before an issue is generated, we perform some extra checks. This is so because previous...

System Statuses and Icons

Production Sites A system with a PRIMARY Solar meter is considered a production system. A produc...

Site Status Questions

For an overview of system status icons visible on the map, see: Portfolio Overview Map in the Man...

Events and Notifications

Quick Reference How can I just stop the system from automatically generating issues? I still wan...

Effective Availability Calculation

Effective Availability EA Calculation Effective Availability is calculated for each aggregator ...

ClickUp User Guide For Technicians

  User Guide For Technicians   Start by logging onto the ClickUp app from your mobile device...

Task Management 3rd-party Integration

Mana has integrated a convenient task management system for O&M clients to resolve any issues...

Mana Monitoring - Terms of Service

Mana Monitoring - Terms of Service Updated: January 1, 2021 THESE TERMS OF SERVICE AND USE APPL...

Notifications

Notifications can be delivered via email or reviewed on the Mana Website.  On the website, you c...

System-specific Issue Generation Settings

System-specific Issue Generation Settings Mana is able to automatically various types of issues ...

Automatic Data Integrity Checks and Reaggregation

The aggregation algorithm runs semi-continuously and attempts to keep aggregated data up-to-date....

Overview

"Backend" Algorithms "Back-end" components are responsible for the retrieval of data from the ph...

Manual Data Reaggregation

Occasionally it may become necessary to manually "re-aggregate" our data for a given device/syste...

→ Portfolio Overview Map

The overview map allows you to quickly identify any sites/systems with issues by location. The ic...

Introduction

About this Guide This guide is meant for end-users of the Mana Website and Mana Mobile App. It i...

Website Quick Start Guide

The Mana Website, accessible from user.manamonitoring.com, provides access to all of your data st...

Issue Details Page

Site Details Page

Mobile App Quick Start Guide

The Mana Mobile App is a convenient tool to check the status of your sites and any issues on your...

Back to top