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Uploading Company Logos

(1) Log into the MANA-01 laptop via SplashTop (2) Place the new logo into the C:\Mana\Company Lo...

Performance Ratio

The Performance Ratio is the ratio of the energy effectively produced (used), with respect to the...

Configuring Notifications

Enabling/Disabling Notifications for a System The different types of notifications that can be a...

Notifications

Notifications can be delivered via email or reviewed on the Mana Website.  On the website, you c...

Adding New Client to ID Demo

(1) Set the new company's ID to the ID of the latest company minus 10000000: (2) Create a copy...

System Statuses and Icons

Production Sites A system with a PRIMARY Solar meter is considered a production system. A produc...

Issue Workflows

An issue can follow one of two workflows: The "Default" workflow is quite simple and includes ...

Cloning an Issue

A copy of an issue can be created using the "Clone Issue" function: Most issue properties are ...

Scheduling an Issue

An issue can be scheduled using the "Schedule Issue" function on the single issue page: Set th...

Sub-tasks

Sub-tasks can be created either by creating a sub-task for an existing issue, or converting an is...

Link Issues

Issues can be linked together by using the "Link to Issue" function available on the single issue...

Manual Data Reaggregation

Occasionally it may become necessary to manually "re-aggregate" our data for a given device/syste...

Effective Availability Calculation

Effective Availability EA Calculation Effective Availability is calculated for each aggregator ...

How to configure (and validate) new customers and sites?

Having a new customer, the followings need to be registered in a separate, new „Initial Data” Exc...

Events and Notifications

Quick Reference How can I just stop the system from automatically generating issues? I still wan...

Issue Creation Diagnostic Tools

Overview Before an issue is generated, we perform some extra checks. This is so because previous...

Site Status Questions

For an overview of system status icons visible on the map, see: Portfolio Overview Map in the Man...

ClickUp User Guide For Technicians

  User Guide For Technicians   Start by logging onto the ClickUp app from your mobile device...

Task Management 3rd-party Integration

Mana has integrated a convenient task management system for O&M clients to resolve any issues...

Mana Monitoring - Terms of Service

Mana Monitoring - Terms of Service Updated: January 1, 2021 THESE TERMS OF SERVICE AND USE APPL...

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