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How do I identify site issues?

A starting point is the overview map on the dashboard and checking new notifications at the bottom of the page .

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The filter bar allows users to view specific notifications that have been assigned to them.

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Users can also open the sites list and using the Filter drop down to search for sites that are Offline, have Communications/Device Issues, or Performance Issues.

 

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The user can also use the Issues tab or the Kanban to review recently generated system issues. 

On the issues tab, issues are listed in order of those most recently published by default. However, selecting the "Created" label allows users to re-order them to list older issues first if necessary.

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On the Kanban tab, new issues are listed on the left.

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